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Never waste a crisis: how universities remain relevant

Lev Gonick the CIO of Arizona State University and Dave Rosowsky Senior Advisor to President Michael Crow are colleagues at the world’s most innovative university. They share their belief that universities can remain relevant by choosing how and why they embrace AI technology. They tell the story of how ASU has done so through bold leadership and culture, a fast clock speed, a commitment to experiment relentlessly, and 300-400 partnerships with technology companies that go beyond a procurement relationship. Ahead of Lev joining HEDx on stage in Melbourne in April they foreshadow lessons others might heed from their experience as we all ‘do the work” to ‘change the model’.

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Where is the jagged frontier for AI in HE?

Phil Laufenberg is Head of Artificial Intelligence at Macquarie University. His career already spans three continents, and traversing startups in technology companies to executive responsibilities in a public university. He sees a future of AI-enabled universities based on technology accelerating accessible education for all. He is committed to universities pushing the boundaries of jagged frontiers in partnerships with technology companies. He is interviewed in this episode with his friend and tech partner Nils de Vries of Amazon Web Services. Learn about the 4 use cases that have emerged from exploring 50 potential applications at Macquarie University in this episode.

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Equity and wellbeing: keys to sustainability

Sarah Bendall of the National Student Ombudsman office, George Williams VC of WSU, Shamit Saggar of ACSES, Paul Harpur of UQ and Hashini Panditharatne of the Australian Human Rights Commission join Cate Gilpin and I in a satellite panel event at the Universities Australia solutions summit. They dissect how we can reframe equity issues and responses to make higher education providers sustainable and thriving. It requires us accepting we are the problem, listening to students, and bringing about culture change as a basis for redesigned processes enabled by technology. Let’s do it.

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What happened at the UA Solutions Summit?

Simon Biggs of JCU, Kris Ryan and Suzanne Le Mire of UQ and Alphia Possamai-Inesedy of WSU reflect on what they heard in Canberra this week and what it means. Sue Cunningham of CASE and Joe Avison in a personal capacity put it into global context. And tech leaders Nicola Cresp of OES, Katie Ford of Microsoft, Joel di Trapani of Vygo, Charlsey Pearce of MortarCAPS and Mark Sampson of Cenote Solutions see opportunities for tech to deliver the equity all sides of politics are calling for. Time for action now the talking is over.

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Everyone loves equity until it hurts

Professor Damon Salesa is Vice-Chancellor of Auckland University of Technology. He is the first and only Indigenous VC of any university in Australia or New Zealand. A strong sense of commitment to community makes AUT the most likely of places to lead in this way. Damon sets out views of place-based innovation entirely appropriate to a context in South Auckland, at AUT, with a strong sense of its place in NZ and a Pacific Ocean forming a third of the planet. I analyse an interview with him with Veronica Pritchard, Program Director of The Queensland Commitment at UQ after work at NZ TEC. Multiple lessons from international perspectives to drive equity changes we have to make.

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How many international students does Australia need?

Dr Abul Rizvi is former Deputy Secretary of the departments of Immigration and Communtcation. He has a PhD in Immigration Policy from Melbourne and came to Australia as part of a migrant academic family. More than anyone, he sees the link between migration and international education from lived experience, professional expertise and scholarship. He argues, in an episode recorded with Cate Gilpin and I, for Australia to set targets for migration based on long term planning in an era of forthcoming population decline of young people from falling birth rates. And to build migration and higher education policies around that bigger need. He argues the current situation of leaving migrants and students in visa ‘no-mans-land’ is unjust.

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Caring for students

Sarah Bendall as the new First Assistant Ombudsman in the Office of the National Student Ombudsman has a passion for resolving complaints. Six days into this new role she outlines the background to the office and role, and how she plans to provide a route for students to ensure they have a safe, fair and secure experience, and hold universities to account. In a conversation with Cate Gilpin of Welcoming Universities she outlines the short term priorities and long term vision for a key plank of the Universities Accord and the most significant step in caring for students the sector has seen.

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It’s the hope that kills you

What could stop change in higher education is holding on to the hope that, what we have always done will all work out alright. It comes from seeing political change as making it too hard. From technology change as being something to fear and too over-whelming. Or it comes from a post-COVID hope that some green shoots of increased demand mean all is going back to what it was, and we don’t need to change. It isn’t, We do. We will die otherwise.

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Integrating universities to enhance the student experience

Dan Greenstein, Chancellor Emeritus of the Pennsylvania State University system came to the role from time at Oxford, the University of California system, the Bill and Melinda Gates Foundation and Boston Consulting. In this episode with Keith Hawkes of Ellucian technologies, he describes the burning recruitment and completion platform that created the need to merge 14 universities into 10 and create shared back and front office systems using technology that transformed student experience and institutional sustainability.

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Where did AI come from and where is it taking us?

Professor Genevieve Bell joins the podcast as Vice-Chancellor and President of the ANU. She reflects on her journey as a scientist, engineer and humanist, in the US and Australia, in Silicon Valley and leading Australia’s national university. She reflects on short term challenges and the long term trajectory of higher education, the role technology plays in change and goals of providing opportunity for all. An episode at the heart of the HEDx agenda with commentary with Katie Ford of Microsoft.

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